996bet Privacy Policy — Your Information is Completely Safe With Us

1. Introduction

996bet (referred to as "we", "us", or "the platform") provides a reliable and transparent online gaming service for players in Bangladesh. We believe protecting your personal information is one of our most important responsibilities.

This privacy policy explains what information 996bet collects, why it is collected, how it is used, and how it is kept secure. By using the 996bet website or mobile platform, you are considered to have agreed to this privacy policy.

996bet is always committed to maintaining the highest standard of data protection. Our security team continuously follows international standards to safeguard your privacy.

2. Information We Collect

996bet only collects information that is necessary to deliver our services and ensure security. No unnecessary data is collected.

Information collected at registration

• Full name and date of birth (for age verification)
• Mobile number (for primary contact and payments)
• Email address (if applicable)
• Password (stored as an encrypted hash; never readable in plain text)
• Preferred currency and language settings

Information collected for KYC verification

• Copy of national ID card or passport
• Mobile banking account details (Mobile Banking/Nagad/Rocket)
• Proof of address (if required)

Automatically Collected Information

3. How We Use Your Information

996bet uses collected data solely for specific and legitimate purposes. Your information is never used for irrelevant advertising or unauthorized activities.

Primary Usage

• Account management: To create, verify, and keep your account secure.
• Payment Processing: To process deposit and withdrawal transactions.
• Service Delivery: To provide gameplay, bonuses, and VIP benefits.
• Customer Support: To resolve your questions and issues.

Security-Related Usage

• Detecting and preventing fraud, money laundering, and deception.
• Monitoring for multiple accounts or suspicious activity.
• Cooperation with law enforcement agencies (where applicable).

Used to improve our services

• Technical improvements to the platform and bug fixes.
• Creating personalized game recommendations and offers.
• Responsible gaming monitoring and limit enforcement.

4. Data Storage & Security

996bet uses industry-standard technologies and practices to keep your data secure. Our data centers operate in accordance with the highest security standards.

Technical Security Measures

• 256-bit AES encryption — for all stored data.
• TLS 1.3 protocol — during data transmission.
• Multi-factor authentication — for sensitive access.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.

Data backup and recovery

Your information is regularly backed up and stored across multiple secure locations. Even in the event of a system failure, your account data and transaction records remain protected.

5. Data Sharing Policy

996bet does not sell your personal information to third parties. In certain specific circumstances, a limited amount of data may be shared.

When Your Data May Be Shared

• Payment Provider: Information required to process transactions via Mobile Banking, Nagad, or Rocket.
• Legal authorities: Upon a valid court order or lawful request from a government authority.
• Security Agency: For fraud or money laundering investigations.
• Technology Partner: For platform operations, under strict confidentiality agreements.

What We Never Share

• With advertisers or marketing companies.
• With data brokers or third-party analytics firms.
• With other gaming platforms or competitors.
• For any commercial purpose without your consent.

6. Cookie Policy

996bet uses cookies to improve your browsing experience and keep the platform secure. Cookies are small text files stored in your browser.

Types of Cookies

• Essential cookies: To maintain login sessions and ensure platform security. Disabling these cookies may cause the platform to function incorrectly.
• Performance cookies: To improve page load times and overall service quality.
• Preference Cookies: To remember your language, theme, and game preferences.
• Analytics Cookies: To understand which features are used most (anonymous data).

Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause login issues with your account.

7. Your Data Rights

996bet believes every user should have full control over their own information. We guarantee the following rights to you.

8. Child Protection Policy

996bet strictly does not provide services to anyone under 18. We do not collect information from minors, and they are not permitted to open an account.

• Age verification is mandatory at the time of registration.
• KYC verification is conducted on suspicious accounts.
• If an underage account is detected, it is immediately suspended.
• Parents or guardians may contact us for assistance in closing their child's account.

9. Policy Changes

996bet may update this privacy policy as needed. If changes are made, we will post a notice on the platform and the date of the update will be shown at the top of the page.

• For significant changes, advance notice will be sent to your registered mobile number or email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, please request account closure.

The most current version of our Privacy Policy will always be available on this page. We recommend checking back regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team.